House Rules & FAQs
We strive to make information as clear as possible for the best customer experience! Click on the topic of interest for details.
Join us for regularly scheduled and special events held nearly every day of the week!
RULES & FAQ
In-house arranged meals have been suspended until further notice. Supervised age has been increased to under 17. Please plan your trips accordingly.
Please help us maintain our high standards and also keep Open Play free by adhering to the following rules:
No Foul/Abusive Language - No Explicit Behavior or Paraphernalia (including playgear or clothing) - No Drug/Alcohol Use/Smoking/Vaping on or around Premises - No Weapons - No Bullying - No Poor Hygiene (including residual odors/marks from Drugs and Alcohol use) -No Outside Snacks or Beverages (hot meals -upon request, bottled water, and medically necessary foods are acceptable within reason- no sharing) - No Stealing/Theft (from the store or other players) - No Soliciting (buying or selling personal or business related items -trading is welcomed) - Keep It Clean (clean up after any spills and put games back in boxes - need help? Let staff know) - Supervise Your Underage Child (safety of our patrons, no matter the age, is so important. We love having families spend time, but we do not provide daycare so please do not leave any child underage -17 or younger - alone in the game room.)
And last but not least - HAVE FUN!
EXCEPTION TO THE RULES: Saturday Nights - Kid free zone from 9PM-11PM . All events are considered family friendly. With that said, in order to satisfy the urge to play those not-so-safe-for-work board games, we reserve the play area for those 17 and over. Please make arrangements for those that are underage or sensitive to adult content to be out by 9PM.
FNM (Friday Night Magic)? Yes! Fridays promptly @7pm, Modern format, Swiss rounds, best 2/3, rewards - pack/win + random promos - ENTRY: $6/person
Other favorite Magic the Gathering Events (check schedule): EHD/Commander Tuesday Nights, Modern FNMs, release events and more.
Teach Magic? Yes! We have an excellent staff of Magic players ready and willing to teach new players. There is no charge for the demo and best of all - start competing right away with a Welcome Deck (while supplies last) for FREE!
D&D (Dungeons & Dragons)? Yes! We offer multiple sessions of D&D 3.5 and 5th edition experiences! Sessions and pricing are posted on our calendar.
Miniatures Gaming? We offer a selection of miniatures games in house and do have groups that meet up such as Star Wars Legion, Armada, X-Wing, etc. While we do not have an ongoing schedule for this, we do have room and can arrange contact for meetups.
Other RPGs? Most Definitely! We have partnered with Tales of the 219 to host a multitude of unique and under-discovered RPG games at regular intervals. Find out more at: https://www.meetup.com/Tales-of-the-219
YU-GI-OH!? Yes! We offer YuGiOh! products and also tournaments are held on select Saturdays. Please check our homepage for upcoming scheduled events!
Flesh and Blood TCG? We now offer Sunday Bloody Sunday at 2:30PM! Each week we will feature either a Blitz tournament, Standard tournament, or Draft tournament. Please check our schedule on the lower front page!
Demos and Game Events? Yes! We offer free scheduled game demos and organized events for your favorite board and card games!
We also offer occasional free and paid board game tournaments, as made available.
We also offer assistance with games in the library as needed.
Notable past non-TCG/CCG events have included: 2017 Fall Auction, Drawing Classes, International Tabletop Day, X-Wing Demo Day, Guild Ball Game Day, Mystic Vale Tournament, ArctiCon.
Private Events? Yes! If you would like to celebrate a milestone with a private board game night, please PM us on Google or Facebook for interest. (Suspended)
We want to provide the best possible shopping experience possible!
If you receive a product in less than stated condition, you may return it for a full refund. Email us within 14 days of receipt of delivery firstname.lastname@example.org for a return authorization, instructions and shipping label. Images will requested of the original shipping box and product. Orders will be credited back in the payment method of the original purchase as long as items are received back within 10 days.
If you receive a product that is unwanted but still new in shrink wrap, product may be returned at cost to you within 14 days of receipt of delivery. For a return, email us at help@bytheboardgames,com for a return authorization and instructions. Shipping with tracking is required with documentation. Orders will be credited back in the payment method of the original purchase as long as items are received back within 10 days.
Items received from a return after the 10 transit days allowed will be refunded in the form of store credit unless it is the fault of the delivery agent.
Local in-store returns that do not require shipping must be brought in within 14 days from receipt.
Items, other than trading cards, that are opened and unwanted may be eligible for a trade-in credit on a case-by-case basis. To get a quote, contact email@example.com
NOTE: Items sold as CLEARANCE, IMPERFECT, or PREOWNED are sold as-is and not eligible for return. ALL TCG packs and boxes are NON-RETURNABLE.
FOR MAGIC THE GATHERING, YUGIOH!, POKEMON, DIGIMON TCG'S ONLY
Trade-ins on TCG cards are accepted through the Buylist Builder or in small batches in-store. We accept only the cards currently listed on Buylist for trade in. We now only accept trade-ins for store credit and we are not looking for bulk. In order to process your request quickly, we only accept up to 12 high value (~$10 or higher) cards in-store at a time. A buylist must be submitted online for additional cards.
At time of surrender, owner or representative must create an account, show proof of ID, proof of age -18 years or older, and sign receipt to confirm.
Buylist cards must be turned in for review within 3 days of submission.
Grading quality is at the discretion of By The Board Games & Entertainment, LLC and items may be rejected and returned at the time of quality check if it does not meet the requirements. We do not accept low quality cards that are damaged. Any price listed on Buylist is an estimate and may be adjusted if the quality does not meet our standards. Any cards found to be fakes or proxies, regardless of intention, will result in cancellation of transaction and ban from trade-ins.
Currently, only local trades are accepted, no shipments please.
Grading for TCGs
|Near Mint||Freshly pulled, no circulation or play. Collectible condition. Borders, front and back of card are clear of any detectable defects, including scratches, dents, bends, debris and rubbing patterns. Foils have original lustre. Note: a card that is freshly pulled does not necessarily qualify as Near Mint as damage may occur in packaging or while opening.|
|Lightly Played||Visibly comparable to Near Mint. May have a small mark or two from inserting and removing from fitted sleeves or other forms of careful storage practices. Older non-standard sets are, more often than not, considered at least Lightly Played.|
|Moderately Played||Visibly used but in good condition. No creasing, tears, or significant scratches. Scuffing may be apparent|
|Heavily Played||Visibly used in somewhat rough condition. Scuffing or scratching may be significant. No apparent tear or creasing. Still playable. We do not accept trade-ins on Heavily Played cards.|
Selling Conditions for Games and Books
|New||Sealed in manufacturer’s original shrink wrap. Fully warranted by our standards and return policy.|
|Preowned/Used||Preowned and Used are used interchangeably as merchandise may include trade-ins that are in original shrink wrap or it may have been gently used. Our preowned merchandise includes all original pieces or have been refurbished to complete the set. We do not sell incomplete games online. If you are looking for parts for a particular game, email firstname.lastname@example.org and let us know which game and which parts are missing and we will provide a quote. Preowned merchandise is not warranted or eligible for return. Actual images or description of the product condition may be requested at email@example.com.|
|Imperfect||Imperfect items are received with documented visible damage to packaging but show no signs of significant damage that would impact the contents inside. Imperfect items are still sealed in original manufacturer’s shrink wrap. Imperfect items are not warranted or eligible for return. Actual images or description of the product condition may be requested at firstname.lastname@example.org.|