House Rules & FAQs

We strive to make information as clear as possible for the best customer experience! Click on the topic of interest for details.

Join us for regularly scheduled and special events held nearly every day of the week!

RULES & FAQ

In-house arranged meals have been suspended until further notice. Supervised age has been increased to under 17 until further notice. Please plan your trips accordingly.

Please help us maintain our high standards and also keep Open Play free by adhering to the following rules:

No Foul/Abusive Language - No Explicit Behavior or Paraphernalia (including playgear or clothing) - No Drug/Alcohol Use/Smoking/Vaping on or around Premises - No Weapons - No Bullying - No Poor Hygiene (including residual odors/marks from Drugs and Alcohol use) -No Outside Snacks or Beverages (hot meals -upon request, bottled water, and medically necessary foods are acceptable within reason- no sharing) - No Stealing/Theft (from the store or other players) - No Soliciting (buying or selling personal or business related items -trading is welcomed) - Keep It Clean (clean up after any spills and put games back in boxes - need help? Let staff know) - Supervise Your Underage Child (safety of our patrons, no matter the age, is so important. We do not provide daycare so please do not leave any child underage -12 or younger - alone in the store.)

And last but not least - HAVE FUN!

----------------------------------------------------------

ALL Sanctioned Yu-Gi-Oh! Events, Magic The Gathering Events, Dungeons & Dragons, Pathfinder, and Dungeon Crawl Classics sessions have been suspended across the country.

EXCEPTION TO THE RULES: Saturday Nights - Kid free zone from 9PM-11PM . All events are considered family friendly. With that said, in order to satisfy the urge to play those not-so-safe-for-work board games, we reserve the play area for those 17 and over. Please make arrangements for those that are underage or sensitive to adult content to be out by 9PM.

FNM (Friday Night Magic)? Yes! Fridays promptly @7pm, Modern format, Swiss rounds, best 2/3, rewards - pack/win + random promos - ENTRY: $6/person

Other favorite Magic the Gathering Events (check schedule): Standard Showdown Mondays, EHD/Commander Tuesday Nights, Modern Sundays, Pioneer Thursdays, release events and more.

Teach Magic? Yes! We have an excellent staff of Magic players ready and willing to teach new players. There is no charge for the demo and best of all - start competing right away with a Welcome Deck (while supplies last) and your shiny new DCI number for FREE!

D&D (Dungeons & Dragons)? Yes! We offer multiple sessions of D&D 3.5 and 5th edition experiences with new groups forming! Sessions and pricing are posted on our facebook calendar.

Pathfinder? Yes! We have a Pathfinder group ready to grow! Please check our facebook calendar for more details for upcoming events!

Miniatures Gaming? We offer a small selection of miniatures games in house, however, we will be glad to special order any pieces, games or paints. Meetups can be arranged for events. Please PM us on Google or Facebook for interest.

Other RPGs? Most Definitely! We have partnered with Tales of the 219 to host a multitude of unique and under-discovered RPG games at regular intervals. Find out more at: https://www.meetup.com/Tales-of-the-219

YU-GI-OH!? Yes! We offer YuGiOh! products and also tournaments are held on select Saturdays. Please check our facebook events page for upcoming scheduled events!

Flesh and Blood TCG? We now offer Sunday Bloody Sunday at 2:30PM! Each week we will feature either a Blitz tournament, Standard tournament, or Draft tournament. Please check our schedule on the lower front page!

Demos and Game Events? Yes! We offer free scheduled game demos and organized events for your favorite board and card games!

We also offer free and paid board game tournaments, as made available.

We also offer assistance with games in the library as needed.

Notable past non-TCG/CCG events have included: 2017 Fall Auction, Drawing Classes, International Tabletop Day, X-Wing Demo Day, Guild Ball Game Day, Mystic Vale Tournament, ArctiCon.

Private Events? Yes! If you would like to celebrate a milestone with a private board game night, please PM us on Google or Facebook for interest. (Suspended)

We want to provide the best possible shopping experience possible!

If you receive a product in less than stated condition, you may return it for a full refund. Email us within 14 days of receipt of delivery help@bytheboardgames.com for a return authorization, instructions and shipping label. Images will requested of the original shipping box and product. Orders will be credited back in the payment method of the original purchase as long as items are received back within 10 days.

If you receive a product that is unwanted but still new in shrink wrap, product may be returned at cost to you within 14 days of receipt of delivery. For a return, email us at help@bytheboardgames,com for a return authorization and instructions. Shipping with tracking is required with documentation. Orders will be credited back in the payment method of the original purchase as long as items are received back within 10 days.

Items received from a return after the 10 transit days allowed will be refunded in the form of store credit unless it is the fault of the delivery agent.

Local in-store returns that do not require shipping must be brought in within 14 days from receipt.

Items, other than trading cards, that are opened and unwanted may be eligible for a trade-in credit on a case-by-case basis. To get a quote, contact help@bytheboardgames.com

NOTE: Items sold as CLEARANCE, IMPERFECT, or PREOWNED are sold as-is and not eligible for return.

Trade-ins on TCG cards are accepted through the Buylist Builder . We list only the cards currently accepted for trade in. Trade-ins are paid in the form of store credit or cash. Store credit will provide a higher payout. Cash transactions over $20 will be paid by check.

Buylist cards must be turned in for review within 3 days of submission.

Grading quality is at the discretion of By The Board Games & Entertainment, LLC and items may be rejected and returned at the time of quality check if it does not meet the requirements.

Currently, only local drop-offs for trades are accepted.

Grading for TCGs

We have been a TCGPlayer Pro store since 2018 and adhere to their strict standards of Grading. Our legacy pro site has 100% positive feedback with over 3,000 orders fulfilled. Our new site has been merged with TCG Player and enforces our high standards. We guarantee that our products will be graded to the highest quality listed. If you have any questions or concerns, please reach out to us!

Condition	Characteristics
Near Mint	Freshly pulled, no circulation or play. Collectible condition. Borders, front and back of card are clear of any detectable defects, including scratches, dents, bends, debris and rubbing patterns. Foils have original lustre. Note: a card that is freshly pulled does not necessarily qualify as Near Mint as damage may occur in packaging or while opening.
Lightly Played	Visibly comparable to Near Mint. May have a small mark or two from inserting and removing from fitted sleeves or other forms of careful storage practices. Older non-standard sets are, more often than not, considered at least Lightly Played.
Moderately Played	Visibly used but in good condition. No creasing, tears, or significant scratches. Scuffing may be apparent
Heavily Played	Visibly used in somewhat rough condition. Scuffing or scratching may be significant. No apparent tear or creasing. Still playable. We do not accept trade-ins on Heavily Played cards.

Selling Conditions for Games and Books

Condition	Characteristics
New	Sealed in manufacturer’s original shrink wrap. Fully warranted by our standards and return policy.
Preowned/Used	Preowned and Used are used interchangeably as merchandise may include trade-ins that are in original shrink wrap or it may have been gently used. Our preowned merchandise includes all original pieces or have been refurbished to complete the set. We do not sell incomplete games online. If you are looking for parts for a particular game, email help@bytheboardgames.com and let us know which game and which parts are missing and we will provide a quote. Preowned merchandise is not warranted or eligible for return. Actual images or description of the product condition may be requested at help@bytheboardgames.com.
Imperfect	Imperfect items are received with documented visible damage to packaging but show no signs of significant damage that would impact the contents inside. Imperfect items are still sealed in original manufacturer’s shrink wrap. Imperfect items are not warranted or eligible for return. Actual images or description of the product condition may be requested at help@bytheboardgames.com.